And now Pritchard and Eliot are going to show you how to put this level of teamwork to work in your business, to build a culture that recognizes and rewards those who help the helper-even when they don't have sexy Moneyball-esque statistics. In the process, Help the Helper teaches how to de-emphasize the CEO/quarterback/superstar and more effectively redefine leadership. You'll learn, for instance:
Consider how it works in the hospitality industry. In a great restaurant you don't have to wait for your server to come check on you; your needs are taken care of instantaneously, sometimes before even you realize you need them. Everyone from the bus boy to the maitre d' has one goal... the success of the team. Such coordination seems complicated for a small eatery, well-nigh impossible for a large, multinational organization. But it's easier than you think.
For a combined 40 years, Pritchard and Eliot have focused on building high performing groups working in the NBA and Major League Baseball. They've crushed Malcolm Galdwell's 10,000-Hour Rule, logging upwards of 50,000 hours studying the factors that create champions and dynasties. Exhaustive testing, scouting, and evaluating has taught them that truly special teams in all fields have one immutable common denominator, a willingness to do whatever it takes to, first and foremost, help the helper.
Drawing on true and inspirational stories from sports to medicine to business, Help the Helper shows us what's behind the curtain that fuels great team performance.